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Operational resilience is becoming an increasingly important priority for insurers across the Middle East. As organisations respond to changing market dynamics, strengthening underwriting, improving operational efficiency and embracing digital transformation have never been more critical.
In this on-demand recording, Verisk's regional specialists share practical insights into the challenges and opportunities shaping the region, drawing on their experience supporting insurers across the Middle East.
Topics covered include:
✔ The trends shaping today's Middle East insurance market
✔ What resilient organisations are doing differently
✔ How technology supports faster, more consistent underwriting decisions
✔ The importance of market visibility and collaboration
✔ Practical strategies for improving operational resilience
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Our webinar recap brings together the key insights and takeaways from the discussion, making it easy to explore the main themes in just a few minutes.
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Key takeaways
What enables some insurance organisations to continue operating with confidence while others struggle to respond to changing market conditions?
Throughout the discussion, our panel returned to five characteristics that underpin resilience across the Middle East insurance market. From underwriting discipline and market visibility to data-driven decision-making and client engagement, these themes provide a practical framework for navigating uncertainty.
While every organisation's challenges are different, one message came through consistently: resilience isn't about eliminating uncertainty - it's about having the governance, insight and relationships to make confident decisions despite it. The infographic highlights the behaviours and capabilities that distinguished resilient organisations throughout the discussion.
Explore the discussion further:
Meet our regional experts
Olessya Johnson
Head of Business Development –
Middle East & Africa
Olessya brings extensive experience working with brokers, carriers and regulators across emerging markets, alongside a deep understanding of the Middle East insurance landscape. She helps insurers transition from manual processes to digital, data-driven workflows that improve efficiency, underwriting and portfolio visibility, supporting practical, scalable transformation across the region.
Jag Gill
Senior Business Manager -
Middle East & Africa
Jag has built her career at the intersection of insurance and technology, supporting digital transformation across the UK and Middle East. With expertise in the specialty market and a strong understanding of the region, she helps insurers and brokers modernise through digital placement, workflow efficiency and data-driven decision-making as the pace of transformation continues to accelerate.